:root{
  --bg:#f4f7fb;--shell:#07111f;--shell-2:#0b1729;--panel:#ffffff;--panel-soft:#f8fafc;
  --text:#0f172a;--muted:#64748b;--line:#dbe4ef;--line-strong:#cbd5e1;
  --primary:#0ea5e9;--primary-dark:#0369a1;--accent:#22c55e;--warn:#f59e0b;--danger:#ef4444;
  --shadow:0 10px 30px rgba(15,23,42,.08);--radius:14px;--radius-sm:10px;
}
/* Painel administrativo orientado à operação. */
.eyebrow-admin,.section-kicker{margin:0 0 6px;color:#0369a1;font-size:12px;font-weight:800;letter-spacing:.07em;text-transform:uppercase}.page-head h1{font-size:28px;letter-spacing:-.02em}.dashboard-priority{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:0 0 18px;padding:20px 22px;border:1px solid #bae6fd;border-radius:var(--radius);background:linear-gradient(115deg,#f0f9ff,#fff)}.dashboard-priority h2{margin:0;font-size:18px}.dashboard-priority p:not(.section-kicker){max-width:680px;margin:6px 0 0;color:var(--muted)}.dashboard-metrics .metric{display:flex;min-height:182px;flex-direction:column}.dashboard-metrics .metric a{margin-top:auto;padding-top:12px;color:#0369a1;font-weight:800}.metric small{line-height:1.4}.operation-health h2,.card-heading h2,.toolbar h2{margin:0 0 4px;font-size:18px}.health-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.health-item{display:flex;align-items:flex-start;gap:10px;padding:14px;border:1px solid var(--line);border-radius:12px;background:var(--panel-soft)}.health-item b,.health-item small{display:block}.health-item small{margin-top:4px;color:var(--muted);line-height:1.35}.card-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;margin-bottom:20px}.card-heading p{margin:4px 0 0;color:var(--muted)}.form-card{padding:22px}.admin-form{display:grid;gap:18px}.form-section{padding:0 0 18px;border-bottom:1px solid var(--line)}.form-section:last-of-type{border:0;padding-bottom:0}.form-section h3{margin:0 0 12px;font-size:15px}.form-section>p{margin:-4px 0 12px}.admin-form label{color:#334155;font-size:13px}.admin-form label small{display:block;margin-top:-5px;color:var(--muted);font-size:12px;font-weight:500;line-height:1.35}.admin-form textarea{line-height:1.4}.check-label{display:flex!important;align-items:center;gap:8px;padding:10px 0}.check-label input{width:18px;height:18px;margin:0;accent-color:var(--primary)}.advanced-form{border:1px solid var(--line);border-radius:12px;background:#f8fafc}.advanced-form>summary{padding:13px 14px;color:#334155;font-weight:800;cursor:pointer}.advanced-form-content{padding:0 14px 14px}.advanced-form-content>p{margin:0 0 12px;color:var(--muted);font-size:13px}.code-input{font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;font-size:12px}.form-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.compact-form{grid-template-columns:repeat(2,minmax(0,1fr));align-items:end}.compact-form button{width:max-content;margin-bottom:10px}.table-sub{display:block;max-width:320px;margin-top:4px;color:var(--muted);font-weight:500;line-height:1.35}.row-actions{display:flex;gap:7px;align-items:center;white-space:nowrap}.row-actions .button,.row-actions button{padding:7px 9px;font-size:12px}.empty-state-admin{display:grid;justify-items:start;gap:8px;padding:28px;border:1px dashed var(--line-strong);border-radius:12px;color:var(--muted);background:var(--panel-soft)}.empty-state-admin b{color:var(--text);font-size:15px}.empty-state-admin .button{margin-top:4px}.nav-link:focus-visible,.button:focus-visible,button:focus-visible,summary:focus-visible{outline:3px solid rgba(14,165,233,.42);outline-offset:2px}
@media (max-width:920px){.sidebar nav{overflow:auto}.sidebar .nav-group{display:flex;min-width:max-content;padding:10px}.sidebar .nav-label{display:none}.nav-link{white-space:nowrap}.health-grid{grid-template-columns:1fr}.dashboard-priority{align-items:flex-start;flex-direction:column}.compact-form{grid-template-columns:1fr}.compact-form button{margin-bottom:0}.form-card{padding:16px}.row-actions{white-space:normal}.table-wrap{margin:0 -2px}}
@media (max-width:520px){.app-shell .main{padding:14px}.topbar{height:auto;min-height:60px;padding:11px 14px}.top-actions{display:none}.page-head h1{font-size:24px}.page-head .top-actions{display:flex}.page-head .button{width:100%}.dashboard-priority{padding:16px}.dashboard-metrics{grid-template-columns:1fr}.dashboard-metrics .metric{min-height:150px}.card-heading{flex-direction:column}.form-actions .button,.form-actions button{width:100%}.row-actions{display:grid}.row-actions .button,.row-actions button{width:100%}}
*{box-sizing:border-box}html,body{height:100%}body{margin:0;background:var(--bg);color:var(--text);font-family:Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,Arial,sans-serif;font-size:14px}
a{color:inherit;text-decoration:none}.app-shell{min-height:100vh;display:grid;grid-template-columns:260px minmax(0,1fr)}
.sidebar{background:linear-gradient(180deg,var(--shell),var(--shell-2));color:#e5eefb;display:flex;flex-direction:column;border-right:1px solid rgba(255,255,255,.08);position:sticky;top:0;height:100vh}
.brand{padding:18px 18px 14px;border-bottom:1px solid rgba(255,255,255,.08)}.brand-title{display:flex;gap:10px;align-items:center;font-weight:800;letter-spacing:.01em}.brand-mark{display:grid;place-items:center;width:34px;height:34px;border-radius:10px;background:#0ea5e9;color:#001827;font-weight:900}.brand-sub{margin-top:8px;color:#93a4ba;font-size:12px;line-height:1.35}
.nav-group{padding:14px 10px}.nav-label{padding:8px 10px;color:#8091a8;font-size:11px;text-transform:uppercase;letter-spacing:.08em}.nav-link{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:10px;color:#cbd5e1;margin:2px 0;font-weight:600}.nav-link:hover{background:rgba(255,255,255,.08);color:white}.nav-link.active{background:#e0f2fe;color:#082f49}.nav-dot{width:8px;height:8px;border-radius:999px;background:#38bdf8}.sidebar-foot{margin-top:auto;padding:14px 18px;border-top:1px solid rgba(255,255,255,.08);font-size:12px;color:#93a4ba}.content{min-width:0;display:flex;flex-direction:column;min-height:100vh}.topbar{height:64px;display:flex;align-items:center;justify-content:space-between;padding:0 24px;background:rgba(255,255,255,.86);backdrop-filter:blur(12px);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:2}.top-title{font-weight:800}.top-sub{color:var(--muted);font-size:12px;margin-top:2px}.top-actions{display:flex;gap:8px;align-items:center}.main{padding:22px 24px 36px;max-width:1500px;width:100%;margin:0 auto}.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:18px}.page-head h1{font-size:24px;margin:0}.page-head p{margin:5px 0 0;color:var(--muted)}
.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:16px;box-shadow:var(--shadow);margin:0 0 16px}.card.flat{box-shadow:none}.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px}.metric{padding:16px;border:1px solid var(--line);border-radius:var(--radius);background:linear-gradient(180deg,#fff,#f8fafc)}.metric b{display:block;color:var(--muted);font-size:12px;text-transform:uppercase;letter-spacing:.06em}.big{display:block;font-size:32px;font-weight:900;margin-top:8px;color:#0f172a}.metric small{display:block;color:var(--muted);margin-top:6px}.pill,.warn,.badge{display:inline-flex;align-items:center;gap:6px;padding:4px 9px;border-radius:999px;border:1px solid var(--line);background:#fff;color:#475569;font-size:12px;font-weight:700}.pill.ok,.badge.ok{border-color:#bbf7d0;background:#f0fdf4;color:#166534}.pill.warn,.warn,.badge.warn{border-color:#fde68a;background:#fffbeb;color:#92400e}.pill.danger,.badge.danger{border-color:#fecaca;background:#fef2f2;color:#991b1b}.notice{background:#ecfdf5;border:1px solid #bbf7d0;color:#166534;padding:11px 13px;border-radius:12px;margin-bottom:16px;font-weight:700}.error{background:#fef2f2;border:1px solid #fecaca;color:#991b1b;padding:11px 13px;border-radius:12px}.warnbox{background:#fffbeb;border:1px solid #fde68a;color:#92400e;padding:12px;border-radius:12px}.toolbar{display:flex;gap:10px;align-items:center;justify-content:space-between;flex-wrap:wrap;margin-bottom:12px}.toolbar-left,.toolbar-right{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
table{width:100%;border-collapse:separate;border-spacing:0;font-size:13px;background:#fff;border:1px solid var(--line);border-radius:12px;overflow:hidden}th{background:#f8fafc;color:#475569;font-size:12px;text-transform:uppercase;letter-spacing:.05em}td,th{border-bottom:1px solid var(--line);padding:10px;text-align:left;vertical-align:top}tr:last-child td{border-bottom:0}tr:hover td{background:#f8fafc}.table-wrap{overflow:auto;border-radius:12px}
input,textarea,select{width:100%;background:#fff;color:var(--text);border:1px solid var(--line-strong);border-radius:10px;padding:9px 10px;margin:4px 0 10px;outline:none}input:focus,textarea:focus,select:focus{border-color:var(--primary);box-shadow:0 0 0 3px rgba(14,165,233,.16)}textarea{min-height:92px;resize:vertical}button,.button{display:inline-flex;align-items:center;justify-content:center;gap:7px;background:var(--primary);color:#001827;border:0;border-radius:10px;padding:9px 12px;font-weight:800;cursor:pointer;box-shadow:0 1px 0 rgba(0,0,0,.06)}button:hover,.button:hover{background:#38bdf8}.button.secondary,button.secondary{background:#e2e8f0;color:#0f172a}.danger,button.danger{background:var(--danger);color:white}.inline{display:inline}label{display:block;color:#475569;font-size:12px;font-weight:700;margin-bottom:2px}.cols{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:14px}pre{white-space:pre-wrap;background:#020617;color:#dbeafe;border:1px solid #0f172a;border-radius:12px;padding:12px;overflow:auto;max-height:380px}code{color:#0369a1;background:#e0f2fe;border-radius:6px;padding:1px 5px}.login{display:grid;place-items:center;min-height:100vh;background:radial-gradient(circle at top left,#0ea5e9 0,#0b1020 38%,#020617 100%)}.login-card{width:min(440px,calc(100vw - 32px));background:#fff;border:1px solid var(--line);border-radius:18px;padding:24px;box-shadow:0 30px 80px rgba(0,0,0,.3)}
.chat-shell{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:16px}.chat-panel{height:680px;display:flex;flex-direction:column;padding:0;overflow:hidden}.chat-log{flex:1;overflow:auto;padding:18px;background:linear-gradient(180deg,#f8fafc,#eef6ff)}.bubble{max-width:82%;padding:11px 13px;border-radius:16px;margin:0 0 12px;line-height:1.45;white-space:pre-wrap;border:1px solid var(--line)}.bubble.user{margin-left:auto;background:#0369a1;color:#fff;border-color:#0369a1;border-bottom-right-radius:4px}.bubble.agent{background:#fff;color:#0f172a;border-bottom-left-radius:4px;box-shadow:0 4px 16px rgba(15,23,42,.08)}.chat-input{border-top:1px solid var(--line);background:#fff;padding:14px;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px}.chat-input textarea{margin:0;min-height:54px}.side-list{display:grid;gap:10px}.mini-card{border:1px solid var(--line);border-radius:12px;padding:12px;background:#fff}.mini-card b{display:block;margin-bottom:4px}.muted{color:var(--muted)}.status-row{display:grid;grid-template-columns:180px minmax(0,1fr);gap:10px;padding:9px 0;border-bottom:1px solid var(--line)}.status-row:last-child{border-bottom:0}
@media (max-width: 920px){.app-shell{grid-template-columns:1fr}.sidebar{position:relative;height:auto}.nav-group{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:4px}.topbar{position:relative}.main{padding:16px}.chat-shell{grid-template-columns:1fr}.chat-panel{height:620px}.page-head{align-items:flex-start;flex-direction:column}.app-shell .sidebar-foot{display:none}}

/* Chatwoot-inspired playground shell (MIT-compatible adaptation, not enterprise code). */
.cw-layout{display:grid;grid-template-columns:310px minmax(0,1fr) 340px;gap:14px;height:calc(100vh - 150px);min-height:720px}.cw-list,.cw-sidebar{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden}.cw-list{display:flex;flex-direction:column}.cw-list-head{height:58px;display:flex;align-items:center;justify-content:space-between;padding:12px 14px;border-bottom:1px solid var(--line);background:#fbfdff}.cw-filters{display:flex;gap:6px;padding:10px;border-bottom:1px solid var(--line);overflow:auto}.cw-filters button{font-size:12px;padding:7px 9px}.cw-filters .active{background:#dbeafe;color:#075985}.cw-conversation-list{overflow:auto;flex:1}.cw-conv{width:100%;display:block;text-align:left;background:#fff;color:var(--text);border:0;border-bottom:1px solid var(--line);border-radius:0;box-shadow:none;padding:13px 14px;cursor:pointer}.cw-conv:hover,.cw-conv.active{background:#f0f9ff}.cw-conv>div{display:flex;align-items:center;justify-content:space-between;gap:8px}.cw-conv p{margin:6px 0 4px;color:#334155;line-height:1.35}.cw-conv small{color:var(--muted)}.cw-thread{padding:0;margin:0;display:flex;flex-direction:column;min-width:0;overflow:hidden}.cw-thread-head{height:64px;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 16px;border-bottom:1px solid var(--line);background:#fff}.cw-thread-head .top-actions button{padding:8px 10px;font-size:12px}.cw-messages{flex:1;overflow:auto;background:linear-gradient(180deg,#f8fafc,#eef6ff);padding:18px}.cw-system{width:max-content;max-width:80%;margin:10px auto;padding:8px 12px;border:1px solid var(--line);border-radius:999px;background:#fff;color:var(--muted);font-size:12px}.cw-msg{max-width:78%;margin:0 0 14px;border:1px solid var(--line);border-radius:16px;background:#fff;box-shadow:0 6px 20px rgba(15,23,42,.07);overflow:hidden}.cw-msg.customer{margin-left:auto;background:#075985;color:#fff;border-color:#0369a1}.cw-msg.note{background:#fffbeb;border-color:#fde68a;color:#78350f}.cw-msg-meta{font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.06em;color:#64748b;padding:9px 12px 0}.cw-msg.customer .cw-msg-meta{color:#bae6fd}.cw-msg-body{padding:8px 12px 12px;white-space:pre-wrap;line-height:1.46}.cw-composer{border-top:1px solid var(--line);background:#fff;padding:12px}.cw-tabs{display:flex;gap:6px;margin-bottom:8px}.cw-tabs button{background:#f1f5f9;color:#334155;padding:7px 10px;font-size:12px}.cw-tabs .active{background:#dbeafe;color:#075985}.cw-composer textarea{min-height:82px;margin-bottom:8px}.cw-composer-actions{display:flex;justify-content:space-between;align-items:center;gap:12px}.cw-sidebar{padding:12px;overflow:auto}.cw-contact-avatar{width:48px;height:48px;border-radius:999px;background:#dbeafe;color:#075985;display:grid;place-items:center;font-weight:900;margin:10px 0}.cw-sidebar .mini-card{box-shadow:none;margin-bottom:10px}.cw-sidebar ul{margin:8px 0 0;padding-left:18px}.cw-sidebar .side-list{max-height:260px;overflow:auto}@media (max-width:1200px){.cw-layout{grid-template-columns:280px minmax(0,1fr);height:auto}.cw-sidebar{grid-column:1/-1;display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:10px}.cw-sidebar .mini-card{margin:0}}@media (max-width:820px){.cw-layout{grid-template-columns:1fr}.cw-thread{min-height:640px}.cw-list{max-height:360px}.cw-composer-actions{flex-direction:column;align-items:flex-start}.cw-msg{max-width:92%}}

/* Chatwoot-like inbox additions: source toggle, editable contact, labels, macros, quick actions. */
.cw-source-toggle{display:flex;gap:6px;padding:10px;border-bottom:1px solid var(--line);background:#f8fafc}.cw-source-toggle button{flex:1;border:1px solid var(--line);background:#fff;color:#334155;border-radius:10px;padding:8px;font-weight:800;cursor:pointer}.cw-source-toggle button.active{background:#075985;color:#fff;border-color:#075985}.cw-search{margin:10px;width:calc(100% - 20px);padding:10px 12px;border:1px solid var(--line);border-radius:12px}.cw-card-labels{display:flex;flex-wrap:wrap;gap:4px;margin-top:6px}.cw-labelbar{display:flex;gap:6px;flex-wrap:wrap;padding:8px 14px;border-bottom:1px solid var(--line);background:#fbfdff;min-height:38px}.cw-chip{display:inline-flex;align-items:center;gap:5px;border:1px solid #bfdbfe;background:#eff6ff;color:#075985;border-radius:999px;padding:4px 8px;font-size:12px;font-weight:800}.cw-chip.mini{font-size:10px;padding:2px 6px}.cw-chip.removable{cursor:pointer}.cw-readonly-banner{padding:9px 14px;background:#fffbeb;border-bottom:1px solid #fde68a;color:#92400e;font-weight:800;font-size:12px}.hidden{display:none!important}.cw-action-row{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.cw-action-row button{padding:8px 10px;font-size:12px}.cw-side-title{display:flex;justify-content:space-between;gap:8px;align-items:center}.cw-contact-form{display:grid;gap:8px}.cw-contact-form label{display:grid;gap:4px;color:#64748b;font-size:12px;font-weight:800}.cw-contact-form input,.cw-contact-form textarea,.cw-inline-form input{border:1px solid var(--line);border-radius:10px;padding:9px 10px;font:inherit}.cw-contact-form textarea{min-height:56px;resize:vertical}.cw-inline-form{display:flex;gap:6px;margin-top:8px}.cw-inline-form input{min-width:0;flex:1}.cw-chipbox{display:flex;gap:6px;flex-wrap:wrap;margin-top:8px}.cw-source-card{font-size:11px;white-space:pre-wrap;background:#0f172a;color:#dbeafe;border-radius:12px;padding:10px;overflow:auto;max-height:160px}.cw-macro-picker{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:8px;margin:8px 0}.cw-macro{border:1px solid var(--line);background:#f8fafc;color:#0f172a;text-align:left;border-radius:12px;padding:10px;box-shadow:none}.cw-macro:hover{background:#eff6ff}.cw-macro small{display:block;color:#64748b;margin-top:4px;line-height:1.3}.cw-approval{border:1px solid var(--line);border-radius:12px;padding:8px;margin-top:6px;background:#fff}.cw-msg.agent{background:#ecfeff;border-color:#a5f3fc}.cw-conv .badge.info{background:#dbeafe;color:#075985}.cw-quick-actions button:disabled,.cw-sidebar button:disabled{opacity:.45;cursor:not-allowed}@media (max-width:820px){.cw-action-row{justify-content:flex-start}.cw-source-toggle{flex-direction:column}}

/* Final responsive guard: keep wide tables inside their own scroller and all
   daily controls comfortably tappable on narrow Android screens. */
button,.button,.nav-link,summary{min-height:44px}
@media (max-width:920px){
  .app-shell,.content,.main,.card,.form-section,.advanced-form{min-width:0;max-width:100%}
  .sidebar{min-width:0;width:100%;overflow:hidden}
  .sidebar .nav-group{display:flex;min-width:0;width:100%;overflow-x:auto;overscroll-behavior-inline:contain}
  .sidebar .nav-link{flex:0 0 auto}
  .table-wrap{max-width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch}
  .table-wrap table{width:max-content;min-width:100%}
}